Custom CRM Solutions
Improve customer satisfaction with QatSol’s custom CRM software. Our solutions provide tools for managing customer interactions, sales processes, and support services. Enhance customer engagement, track sales performance, and analyze customer data for targeted marketing strategies.
Projects delivered by QatSol
Vetted tech experts
Years on the market
Offices and delivery centers globally
[ CRM SOLUTIONS ]
Is your CRM a bit too basic?
Upgrade to our solutions and experience a new level of customer management. We turn data into real insights and boost the efficiency of your customer management unit.
At QatSol, we design and develop CRM solutions that streamline customer data management, automate sales processes, and optimize marketing efforts. Our software integrates contact management, lead tracking, sales forecasting, and customer support functionalities into a unified platform. We tailor these solutions to enhance client interactions, improve data accuracy, and drive sales growth. With features like customizable dashboards, automated email campaigns, and detailed analytics, we ensure you have all the tools needed to manage customer relationships effectively.
Incorporating leading technologies such as Salesforce, HubSpot, and Microsoft Dynamics 365, we leverage AWS, Azure, and Google Cloud Platform for reliable performance and integration. ElasticSearch and Apache Cassandra provide scalable data retrieval, while Zapier and Integromat facilitate workflow automation. Our solutions also employ OAuth and SSL/TLS encryption to secure data, ensuring comprehensive support as your CRM needs evolve.
[WE HIRE THE BEST TALENT]
Industry-leading tech stack
With over 500 developers, expert engineers, and cutting-edge tools, QatSol is fully equipped to help you design scalable architectures, implement robust development pipelines, create custom automation solutions, and achieve your technology goals.
React
Angular
Python
Ruby on Rails
Redis
AWS RDS
AWS S3
Docker
Kubernetes
Solidity
Rust
Azure ML
Sprinto
OpenCV
Roberto Molina
Cloud Architect
Roberto Molina has 22 years of experience, specializing in designing and managing scalable, secure, and efficient cloud architectures.
Nurlan Abdykarimov
Frontend developer
Nurlan has 12 years of experience as a Frontend developer, specializing in intuitive user interfaces and modern JavaScript frameworks.
Azamat Zhantayev
Systems Architect
Azamat brings 4 years of experience as a Systems Architect, focusing on crafting scalable architectures and integrating advanced technologies for complex systems.
Abdulrahman Al-Marri
Blockchain Developer
Abdulrahman has 6 years of experience as a Blockchain Developer, specializing in creating secure dApps and implementing smart contracts with leading blockchain platforms.
Marius Jankauskas
DevOps Engineer
With over 7 years of experience, Marius specializes in optimizing CI/CD pipelines and IaC to drive efficiency and scalability in cloud environments.
Lukas Müller
Full Stack Developer
With over 8 years of experience, Lukas specializes in developing end-to-end solutions and optimizing both frontend and backend technologies to drive performance and scalability.
Miroslav Petrov
Backend developer
With more than 5 years of experience, Miroslav focuses on developing and refining server-side systems to boost backend performance and scalability.
Eleanor Clarke
ML Engineer
With over 3 years of experience, Eleanor specializes in developing and optimizing machine learning models in e-com, fintech, and healthcare.
Igor Petrov
QA automation
With over 7 years of experience, Igor specializes in QA automation, focusing on developing and implementing automated testing solutions to ensure software quality and reliability.
[ FUNCTIONALITY-PACKED ]
Our customer relationship management solutions come with the following features
Contact management
Stores and organizes customer information, including contact details and communication history. Contact management ensures that all customer interactions are tracked and accessible, enhancing customer relationships.
Sales automation
Automates sales processes such as lead management, opportunity tracking, and pipeline management. Sales automation streamlines sales activities, improving efficiency and allowing sales teams to focus on closing deals.
Customer segmentation
Categorizes customers based on various criteria such as demographics, behavior, and purchase history. Customer segmentation enables targeted marketing efforts and personalized customer interactions.
Email marketing integration
Allows for the creation, sending, and tracking of email campaigns directly within the CRM. Email marketing integration facilitates seamless marketing efforts and better tracking of campaign performance.
Lead management
Tracks and manages leads from initial contact through to conversion. Lead management ensures that no potential customer falls through the cracks, optimizing the sales funnel.
Customer support ticketing
Manages customer support requests and tracks resolution progress. Customer support ticketing improves customer satisfaction by ensuring timely and organized responses to issues.
Social media integration
Connects CRM with social media platforms to track and engage with customers. Social media integration allows for a holistic view of customer interactions across channels, enhancing engagement.
Mobile access
Provides CRM access through mobile devices, ensuring that teams can work from anywhere. Mobile access enables on-the-go productivity and ensures that sales and support teams are always connected.
Customer journey mapping
Tracks and visualizes the entire customer lifecycle from initial contact to post-sale support. Customer journey mapping helps businesses understand and optimize each touchpoint in the customer experience.
Task and calendar management
Schedules and tracks tasks, appointments, and follow-ups. Task and calendar management helps teams stay organized and ensures timely follow-ups with customers.
Custom fields and modules
Allows for the creation of custom data fields and modules to tailor the CRM to specific business needs. Custom fields and modules provide flexibility, enabling the CRM to adapt to unique business processes.
Real-time notifications
Sends alerts and updates on customer activities and important events. Real-time notifications keep teams informed and responsive, improving customer engagement and satisfaction.
Performance metrics
Tracks KPIs such as sales targets, conversion rates, and customer retention. Performance metrics provide insights into business performance and help identify areas for improvement.
Development of your
next software starts here
Reach out to discover how we can bring your vision to life
[ TUNED FOR BOLD IDEAS ]
Software that we can develop for you
- Focus: Sales CRM manages and optimizes sales processes, tracks leads, and handles customer interactions. It streamlines sales activities and improves efficiency.
- Examples: Lead management systems, sales pipeline tracking tools.
- Key Features: This CRM includes contact management, sales forecasting, and deal tracking. It helps you maintain customer contact details, predict future sales trends, and monitor the progress of sales deals.
- Focus: Marketing CRM automates and manages marketing campaigns, tracks customer engagement, and analyzes marketing performance. It supports marketing efforts and enhances campaign effectiveness.
- Examples: Email marketing platforms, campaign management systems.
- Key Features: Marketing CRM features marketing automation, campaign tracking, and customer segmentation. It automates marketing tasks, tracks campaign performance, and segments customers for targeted marketing.
- Focus: Customer service CRM enhances customer support and service interactions, manages service requests, and tracks issue resolutions. It improves customer service efficiency and effectiveness.
- Examples: Helpdesk systems, ticketing systems.
- Key Features: This CRM includes case management, service ticket tracking, and knowledge base management. It helps you manage customer service cases, track ticket statuses, and provide self-service resources through a knowledge base.
- Focus: Field service CRM manages field operations, schedules service appointments, and tracks field technicians. It optimizes the management of on-site service activities.
- Examples: Field service management systems, work order management tools.
- Key Features: Key functionalities include appointment scheduling, technician tracking, and service request management. It facilitates scheduling of field service appointments, monitors technician activities, and manages service requests efficiently.
- Focus: Social CRM manages customer interactions through social media channels, analyzes social media engagement, and integrates social data. It enhances social media-based customer relationship management.
- Examples: Social media monitoring tools, engagement analytics platforms.
- Key Features: Social CRM offers social listening, social campaign management, and customer sentiment analysis. It helps you monitor social media conversations, manage social media campaigns, and analyze customer sentiments.
- Focus: Analytical CRM analyzes customer data to gain insights and improve decision-making. It supports data-driven strategies and enhances business intelligence.
- Examples: Customer data analysis tools, reporting platforms.
- Key Features: This CRM includes data mining, customer segmentation, and performance analytics. It helps you uncover patterns in customer data, segment customers for targeted strategies, and analyze performance metrics.
- Focus: Collaborative CRM facilitates collaboration among team members to enhance customer interactions and improve service delivery. It supports teamwork and information sharing.
- Examples: Team collaboration tools, shared customer record systems.
- Key Features: Collaborative CRM features team communication, shared customer information, and collaborative workflows. It promotes effective team communication, ensures that customer information is accessible to all relevant team members, and streamlines collaborative processes.
[ FULL SPECTRUM ]
We build software tailored for these industries
We customize software to meet the unique needs, address the pain points, and streamline the processes of the following industries.
[ excellence at every step ]
Thinking entertainment software? Think QatSol.
Or take a glance at our core values that help us build products that stand out and engage at scale.
Off-the-shelf fintech solutions
Precision to detail is what sets apart the best from the average. Our team is well-equipped to deliver a solution that includes features leveraging modern technological advancements such as complex algorithms, AI, blockchain, cloud, IoT, and others. We can create a robust and sophisticated IT solution tailored to elevate your business, no matter the complexity.
Rapid development & deployment
Time is money, and we know that like nobody else. QatSol is committed to delivering your projects on time and within budget. Our streamlined development processes, coupled with agile methodologies, ensure rapid development and deployment without compromising on quality. You can trust us to bring your ideas to market quickly and efficiently.
You are the centre of our attention
We understand that each business has unique needs and challenges. QatSol’s approach is highly customized and client-centric, meaning we take the time to understand your specific requirements and tailor our solutions accordingly. This personalized approach ensures that the software we develop aligns perfectly with your business goals and operational processes.
Vetted team with domain-specific knowledge
Our team comprises industry experts with deep domain knowledge in your industry, tailored to your particular business case. This allows us to deliver solutions that are not only technically sound but also aligned with regulatory requirements and industry best practices. Our comprehensive understanding of every industry ensures that your software is both innovative and compliant.
Ongoing support & maintenance
Our commitment to your success doesn’t end with the delivery of your software. QatSol offers ongoing support and maintenance to ensure your system remains up-to-date and performs optimally. Our dedicated support team is always available to address any issues, implement updates, and help you adapt to changing business needs.
Proven track record
QatSol has a proven track record of delivering successful projects for clients across various sectors. Our portfolio showcases a range of innovative solutions that have helped businesses enhance their operations, improve customer satisfaction, and achieve their strategic objectives. Partnering with us means leveraging our experience and expertise for your success.
[ GLOBAL PRESENCE ]
Geography and numbers
QatSol operates main offices in Poland, Kazakhstan, Germany, and Lithuania, with a team of over 500 specialists, enabling us to service clients both onshore and nearshore. To expand our presence in the Middle East, we have established a fifth branch in Qatar in 2024 to meet the growing demand for innovative technological solutions in the region.
17+
Years on market
5 offices
and delivery centers globally
520+
Vetted tech experts
91%
Customer satisfaction score
100+
Projects delivered
