DocApp

Bringing doctors to you with easy, secure online consultations, so you get the care you need anytime, anywhere.

Services Used

Product & Service Design, PoC Development, Quality Assurance & Testing, Infrastructure Advisory, Maintenance & Support

Industry

Healthcare

[ ABOUT THE CLIENT ]

Customer

Our customer for this project is a prominent healthcare provider seeking to enhance patient care through telemedicine. They aim to bridge the gap between patients and doctors by providing seamless, secure, and efficient online communication and consultation services.

[ from zero to web app ]

Challenge

The client approached QatSol with the challenge of developing an innovative telemedicine platform that offers effortless doctor-patient connections. The solution needed to include features such as secure video calls, appointment scheduling, seamless communication, and integration with various healthcare services and devices.

Ensuring patient and doctor data security and compliance with healthcare regulations were paramount.

[ Team ]

It took 10 QatSolers to develop the application from scratch

1

Project Manager

Oversaw project execution, ensures alignment with client goals, and manages timelines

1

Business Analyst

Identified client needs, translates them into technical requirements

2

Frontend Developers

Utilized React.js to build a responsive and dynamic user interface

2

Backend Developers

Developed a robust backend using Express.js and MongoDB/PostgreSQL.

2

QA Engineers

Conducted thorough testing to ensure a bug-free and secure application

1

DevOps Engineers

Advised on and implements a scalable and secure AWS infrastructure

1

UX/UI Designers

Crafted an intuitive and accessible user interface

[WE HIRE THE BEST TALENT]

Industry-leading tech stack

With over 500 developers, expert engineers, and cutting-edge tools, QatSol is fully equipped to help you design scalable architectures, implement robust development pipelines, create custom automation solutions, and achieve your technology goals.

Learn how

Angular

Python

PHP

Next.js

Laravel

PostgreSQL

Redis

Google Cloud BigTable

Web3.js

Chainlink

Microsoft Bot Framework

[ docapp ]

Solution

QatSol developed DocApp, a comprehensive web and mobile application that revolutionizes telemedicine by facilitating secure and efficient doctor-patient interactions. The platform emphasizes video consultations, enabling doctors to review patient documents and conduct appointments online.

DocApp integrates seamlessly with diagnostic labs, insurance companies, and external medical devices, providing a holistic and user-friendly healthcare experience.

[ HOW WE DEVELOP ]

Process

01

Discovery and Planning

The project began with an extensive discovery phase where QatSol’s team worked closely with the client to understand their needs and objectives. Workshops and brainstorming sessions were conducted to outline the project scope and requirements.

02

Design and Prototyping

Our UI/UX designer created wireframes and prototypes, focusing on user experience and accessibility. Iterative feedback loops ensured that the design met the client’s expectations.

03

Development

The development phase was divided into sprints and was delivered by our team in Poland. Frontend and backend developers collaborated closely, with the infrastructure specialist ensuring a secure and scalable environment on AWS.

04

QA

We put DocApp through rigorous testing to catch any bugs. Our dedicated QA engineers ran both manual and automated tests to ensure smooth functionality and compliance with healthcare regulations.

05

Deployment and Support

After passing all tests, we successfully launched DocApp on AWS. Our team continues to provide ongoing maintenance and support to keep the platform reliable and efficient.

[ a comprehensive healthcare solution ]

Features

Account Integrity

Secure Communication Channels: Ensures all interactions between patients and doctors are encrypted and secure.
Stringent Verification Processes: Implements rigorous checks to verify the identities of both doctors and patients.
Transparent Privacy Policies: Upholds privacy standards and ethical guidelines to maintain trust.
Continual Monitoring: Ensures ongoing quality assurance and adherence to professional standards.
Comprehensive Training: Provides users with training to navigate and utilize the platform effectively.

Appointment and Scheduling

Personalized Schedules: Allows doctors to set up and manage their availability, enhancing flexibility for both practitioners and patients.
Enhanced Accessibility: Streamlines appointment scheduling, making healthcare more accessible to patients with diverse needs.

Seamless Communications

Unified Video Call Core: Facilitates cross-platform video calls and chats, ensuring accessibility for all users.
Supervision and Secure Calls: Allows call recording with user consent for quality control and supervision, ensuring the best user experience even with network issues.

Payment Integration

Seamless Payments: Integrates with versatile payment gateways, allowing users to pay for consultations and appointments using credit cards or PayPal.
HIPAA Compliant: Ensures all payment processes adhere to HIPAA regulations for the protection of health information.

Integration with Client Ecosystem

Diagnostic Labs: Enables doctors to assign diagnostic tests to trusted third-party labs, ensuring comprehensive care and efficiency.
Insurance Companies: Simplifies the payment process by confirming payments from insurance companies directly within DocApp.
External Devices and Sensors: Allows patients to connect medical devices such as heart rate sensors and glucometers for real-time monitoring.

Additional Features

24/7 Emergency Assistance: Provides round-the-clock support for patients in emergency situations.
Home Examinations: Allows patients to schedule and monitor home examinations by healthcare professionals.
Real-Time Monitoring: Connects with external devices to monitor patient health indicators within the app.

[ value-driven ]

Results

Before switching to DocApp, developed by QatSol, the client managed doctor-patient relationships using MS Excel. The significant improvements outlined below highlight the positive changes resulting from adopting our solution.

35%

Increase in Patient Consultations

The user-friendly platform meant more patients could book and attend their appointments.

111%

Reduction in No-Show Rates

With better scheduling and reminder features, there were significantly fewer missed appointments.

27%

Improvement in Patient Satisfaction

Patients loved the convenience and efficiency of the platform, leading to a substantial boost in satisfaction.

Breaking Barriers: Patients, no matter where they live, found it easier to access healthcare with just a few clicks, reducing travel hassles and wait times.

Streamlined Care: Doctors seamlessly managed appointments and patient records, ensuring every interaction was efficient and focused on patient well-being.

Security: Our platform prioritized data security, meeting strict healthcare standards (HIPAA included), and building a strong bond of trust with our users.

Empowered Engagement: Patients felt more connected through seamless communication and integration with their devices, leading to better monitoring and personalized care.

[ TECH STACK ]