Maintenance & IT Support
At QatSol, we ensure your software runs flawlessly with our expert support and maintenance services. Focus on your core business while we handle the technical upkeep, keeping your applications reliable and efficient.
[ Round-the-Clock UPKEEP ]
We are here to support you with
Ready to enforce robust security for your business?
[WE HIRE THE BEST TALENT]
Industry-leading tech stack
With over 500 developers, expert engineers, and cutting-edge tools, QatSol is fully equipped to help you design scalable architectures, implement robust development pipelines, create custom automation solutions, and achieve your technology goals.
React
Angular
Python
Ruby on Rails
Redis
AWS RDS
AWS S3
Docker
Kubernetes
Solidity
Rust
Azure ML
Sprinto
OpenCV
Roberto Molina
Cloud Architect
Roberto Molina has 22 years of experience, specializing in designing and managing scalable, secure, and efficient cloud architectures.
Nurlan Abdykarimov
Frontend developer
Nurlan has 12 years of experience as a Frontend developer, specializing in intuitive user interfaces and modern JavaScript frameworks.
Azamat Zhantayev
Systems Architect
Azamat brings 4 years of experience as a Systems Architect, focusing on crafting scalable architectures and integrating advanced technologies for complex systems.
Abdulrahman Al-Marri
Blockchain Developer
Abdulrahman has 6 years of experience as a Blockchain Developer, specializing in creating secure dApps and implementing smart contracts with leading blockchain platforms.
Marius Jankauskas
DevOps Engineer
With over 7 years of experience, Marius specializes in optimizing CI/CD pipelines and IaC to drive efficiency and scalability in cloud environments.
Lukas Müller
Full Stack Developer
With over 8 years of experience, Lukas specializes in developing end-to-end solutions and optimizing both frontend and backend technologies to drive performance and scalability.
Miroslav Petrov
Backend developer
With more than 5 years of experience, Miroslav focuses on developing and refining server-side systems to boost backend performance and scalability.
Eleanor Clarke
ML Engineer
With over 3 years of experience, Eleanor specializes in developing and optimizing machine learning models in e-com, fintech, and healthcare.
Igor Petrov
QA automation
With over 7 years of experience, Igor specializes in QA automation, focusing on developing and implementing automated testing solutions to ensure software quality and reliability.
[ OUR SERVICES IN DETAIL ]
Support
Experience top-notch support with our multi-level service approach — whether you need instant self-help, hands-on troubleshooting, or expert intervention, we’ve got you covered.
L0 Support
- Access a comprehensive knowledge base and FAQs for quick resolutions to common issues.
- Utilize built-in tools for automatic issue detection and resolution, reducing the need for manual intervention.
L1 Support
- Resolve straightforward issues like password resets and software setup.
- Log, categorize, and escalate support requests as needed, ensuring efficient issue tracking and resolution.
- Provide clear, step-by-step instructions for users to solve common problems on their own.
L2 Support
- Address intermediate issues involving configuration problems and integration challenges.
- Perform detailed analysis and troubleshooting to identify root causes from system logs and error reports.
- Apply necessary patches and updates to resolve identified issues and ensure system stability.
L3 Support
- Tackle the most complex issues, including code-level problems and advanced system configurations.
- Debug and modify code to address fundamental issues and enhance functionality.
- Implement new features and major changes to meet evolving business needs.
[ SMOOTH SOFTWARE PERFORMANCE ]
Maintenance
From routine check-ups and rapid crisis management to cutting-edge security updates and seamless integrations, we ensure your systems stay resilient and efficient, no matter what.
Routine Maintenance
- We can help you conduct regular system checks to ensure your software performs optimally and functions smoothly.
- Our continuous monitoring of key metrics will help us detect and address potential issues before they impact your operations.
Emergency Maintenance
- We can provide immediate assistance in response to critical issues such as system outages and security breaches.
- Our quick fixes will restore functionality, and we’ll follow up with comprehensive solutions for long-term stability.
Security Updates and Patch Management
- We can ensure your software is protected by regularly updating and patching it to address security vulnerabilities.
- Our updates will meet industry standards and regulatory requirements, safeguarding your systems from emerging threats.
Configuration Management
- We can adjust your system settings and configurations to enhance performance and ensure compatibility.
- Our team will manage and implement configuration changes with minimal disruption to your ongoing operations.
Backup and Recovery
- We can help you protect your data by regularly backing it up to prevent loss from hardware failures or user errors.
- Our recovery plans will be tested and developed to quickly restore services and data in the event of major disruptions.
Performance Tuning
- We can analyze and enhance your system’s performance to improve speed and efficiency.
- Our strategic planning will ensure your system handles increased demand and growth effectively.
Integration Support
- We can assist with integrating your software with other systems to ensure seamless data exchange and functionality.
- Our tailored integration solutions will be developed to meet your specific business processes and requirements.
User Training and Documentation
- We can offer training sessions for users and administrators to improve their skills and manage routine tasks effectively.
- Additionally, we provide detailed guides and knowledge base articles to support self-service and efficient problem-solving.
[ ESSENTIALS ]
QatSol in numbers
Gain access to specialized skills, advanced tools, and 24/7 support, allowing you to focus on innovation while ensuring your systems run smoothly and efficiently.
Projects delivered by QatSol
Vetted tech experts
Years on the market
Customer satisfaction score
Offices and delivery centers globally
[ TECH STACK ]
We leverage the latest technologies to enable flawless maintenance & IT support. Contact us to discuss your case.
Front-end
React
Angular
Vue
Bootstrap
Next.js
Ember.js
Material Design
Semantic UI
Bulma
HTML5
Tailwind CSS
Back-end
Django
Express.js
Python
PHP
Ruby
Java Spring
Node.js
Laravel
Ruby on Rails
ASP.NET Core
Flask
NestJS
Mobile
Swift
Kotlin
React Native
Java
Python
Objective-C
C#
Rust
Scala
Go
C++
Databases / Data storages
Microsoft SQL Server
MySQL
PostgreSQL
MongoDB
Oracle Database
Cassandra
Redis
Neo4j
ClickHouse
Apache Druid
Google Cloud BigTable
AWS Tools and services
AWS RDS
AWS S3
DynamoDB
Cloudfront
AWS Lambda
AWS SNS
AWS SQS
AWS Cognito
Neptune
DevOps
Grafana
Docker
Azure
Kubernetes
Openshift
Ansible
Elasticsearch
Zabbix
Podman
Terraform
GitLab CI/CD
Google Cloud
Blockchain
Solidity
Rust
Ethereum
Hyperledger
Arbitrum
Web3.js
Hardhat
Chainlink
OpenZeppelin
Truffle
AI & MLOps
Azure ML
Chainer
OpenCV
Caffe
ChatGPT
Apache Mahout
Microsoft Bot Framework
Azure Cognitive Services
Cybersecurity
Kali Linux
Sprinto
Wireshark
Metasploit
Aircrack-ng
Invicti
vPenTest
Detectify
Synack
Bugcrowd
[ Testimonials ]
Over 100 brands choose to build their software with us
Development of a secure, feature-rich messaging app with advanced encryption and tailored functionalities.
“The team tackled every hurdle with a can-do attitude, making this collaboration a breeze even despite our initial complex request.”
Development of a comprehensive Learning Management System
“The team’s expertise was invaluable in creating Edu.sol. They’ve given us a robust, user-friendly LMS that scales perfectly to meet the needs of diverse institutions worldwide.”
Development of an integrated payment and communication platform
“We are extremely satisfied with their collaboration and achievement. We are happy to have given QatSol a chance to earn our trust.”
Development of an innovative telemedicine platform
“Thanks to QatSol, we now have a secure and user-friendly platform for online consultations. Their expertise and invaluable support in building it from the ground up have been outstanding.”
Custom web portal development for educational institutions
“From our very first meeting with the team at QatSol, we were confident that we’d selected the best partner. “
Development of a comprehensive football fan engagement platform
“What really impressed me was their curiosity and determination in QA. Plus, they totally got our approach to design and feature mapping.”
Comprehensive security assessment and penetration testing
“QatSol has some of the best cybersecurity talent we’ve seen on the market. With their help, we’ve made sure our assets are 100% safeguarded.”
Comprehensive penetration testing of a web application and external network
“QatSol’s penetration testing revealed critical vulnerabilities in our system, leading us to choose them as our go-to partner for network security and software architecture advice.”
